Effective date: 28 September 2026. This policy explains how Smoothline Constructions handles information submitted through this website.
1. Information we collect
When you send an enquiry, we may collect your name, email address, telephone number, type of work, site or project details, preferred timing, and any other information you choose to provide.
Our hosting provider may also process technical information needed to deliver and secure the website, such as request, device, browser and network information.
2. How we use information
- To respond to enquiries and discuss potential building, refurbishment or rendering work.
- To prepare or follow up on quotations, site visits and project communications.
- To operate, secure and improve the website.
- Where you consent, to understand website usage through Vercel Web Analytics.
3. Enquiry form and service providers
The enquiry form is processed through FormSubmit and delivered to smoothlineconstructions@gmail.com. The website is hosted on Vercel. These providers may process information on our behalf in locations where they operate, subject to their own terms and privacy practices.
4. Analytics, cookies and browser storage
We use essential browser storage to remember whether you accepted or rejected optional analytics. Vercel Web Analytics is loaded only after you select “Accept analytics” in our preference banner. You can reopen the preference banner at any time using the “Cookie settings” link in the website footer.
Vercel Web Analytics is designed as privacy-friendly first-party analytics. Hosting and security logs may still be processed by Vercel as part of operating the website, independently of the optional analytics preference.
5. How long we keep information
Enquiry information is kept only for as long as reasonably necessary to respond, manage prospective or actual work, maintain appropriate business records, resolve disputes, and meet legal or regulatory obligations.
6. Disclosure
We do not sell enquiry information. We may disclose information to service providers supporting the website or our business, professional advisers, authorities where required by law, or other parties with your consent.
7. Security
We take reasonable steps to protect information we hold. No internet transmission or storage system can be guaranteed to be completely secure, so please avoid sending highly sensitive information through the general enquiry form.
8. Access, correction and privacy questions
You may contact us to ask about personal information we hold about you, request correction, or raise a privacy concern. We aim to handle personal information consistently with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
9. Contact
Smoothline Constructions
South Australia
Email: smoothlineconstructions@gmail.com
Telephone: 0434630530
10. Updates to this policy
We may update this policy when our website, service providers or legal obligations change. The current version will be published on this page with its effective date.